F.A.Qs - FREQUENTLY ASKED QUESTIONS
4 DAY PASSES AND TICKETS
Four-day passes and single-day tickets for Barcelona Rock Fest (hereinafter referred to as “the festival”) are available through the official website of Barcelona Rock Fest (www.barcelonarockfest.com/tickets-festival) via the management of software and applications by Magneticket.
Only tickets purchased through the official sales channels (festival’s official website) will be valid. The organization does not guarantee the authenticity of tickets not acquired at the official sales points or on secondary sales platforms such as Viagogo.
Tickets can be brought in printed form or on mobile.
Tickets are NOT nominative.
ACCESS WRISTBANDS
Tickets and passes will be exchanged for wristbands. The wristband will grant you the right to enter and exit the venue as you please. Any damaged ticket or wristband will authorize the organization to deny access to the venue. The wristbands are personal and non-transferable.
It is mandatory to wear the wristband during the festival days and show it to enter the venue and upon request by the organization’s staff.
Keep your wristband so that the organization’s staff can identify it. Do not remove it under any circumstances as no wristband will be replaced. In case of deterioration or loss, the right of access to the festival will be lost.
Holders of single-day tickets can place their wristbands on the day for which they have their ticket.
Wristbands cannot be collected on behalf of other people, as they must be placed by the organization.
TICKETS AT THE BOX OFFICE
Tickets will be available on the online platform until June 25th at 23:59. After this time, they can only be purchased at the festival box office, where they will cost slightly more.
SCHEDULES
The schedule for the festival will be published soon on the official website and on its social media.
ACCESS FOR MINORS
Entry is allowed for minors under 16 years old as long as they are accompanied by a parent or legal guardian, who must be responsible for the minor throughout the Festival and will have to complete and submit a Responsible Declaration at the ticket offices set up for this purpose. The responsible declaration can be brought already completed after downloading it.
If the responsible adult accompanying the minor is not the parent/guardian, it will be necessary to present along with the Responsible Declaration an authorization from the parents or guardians along with a photocopy of their ID.
Do not forget to bring the documentation of the adult and the minor (minor’s ID and/or Family Book). Documentation of the minor will be essential to be able to access the venue.
Due to the volume of the music, the festival organization recommends that minors attending the festival do so with the necessary hearing protection (earplugs, headphones…). The organization is not responsible for any damage that minors may suffer.
Download Responsible Declaration
PAYMENTS AT THE FESTIVAL
At the festival, you can pay with cash and credit card.
REDUCED MOBILITY
The festival organization has provided facilities for people who require special attention and wish to attend the event. In the performance area, you will find a designated area to watch the concerts with assistance staff and you will have access to restrooms.
To access this area, it will be necessary to present along with the ticket sufficient official documentation that accredits the special mobility conditions for which the “Reduced Mobility Ticket” was purchased. Companions of people with reduced mobility should buy the “Companion Ticket” and will be located in a space close to their companion.
AREA FOR PEOPLE WITH SPECIAL NEEDS
The festival will have a grandstand where a space will be reserved for people who require special attention (advanced stages of pregnancy, people with mobility difficulties…) and who wish to attend the festival. To access this area, it will be necessary to present a medical certificate that accredits such ailment or need. In all areas reserved for attendees with reduced mobility and/or special needs, these people will have priority, not their companions.
MEDICAL SERVICES
The Festival provides medical assistance points for the public. Do not hesitate to visit them if you need their help.
DANGEROUS AND PROHIBITED ITEMS
Entry to the festival is prohibited with any type of object that is considered dangerous. Specifically, the following items will not be allowed:
- Glass containers or cans.
- Sharp objects.
- Cutting objects or any type of weapon or object that can be used as such.
- Beach chairs, umbrellas, hammocks.
- Aerosols.
- Bicycles, roller skates, skateboards, motorcycle helmets.
- Bottles, flasks, water bottles.
- Any drink other than water without a cap, maximum 50 cl.
- Fireworks, flares, firecrackers.
- Selfie sticks.
- Tripods.
- Laser pointers, flashlights.
- Professional photo and/or video cameras.
- Large backpacks.
- Suitcases.
- Musical instruments.
- Illegal drugs.
WATER
You can enter the festival with water bottles up to 50cl without a cap. There are water points within the festival grounds.
SUN PROTECTION
It is recommended to bring adequate sun protection for use during the course of the festival. It must be in a small (travel-sized) container and aerosols are NOT allowed.
LOST ITEMS
All items found during the course of the festival will be deposited at the Festival’s lost and found. If you find any items, we would appreciate it if you could turn them in at the lost and found. Once the festival is over, they will be transferred to the Local Police of Santa Coloma de Gramenet.
PARKING
In the “How to get there” section, you will find all the information related to parking.
OFFICIAL MERCHANDISING AND MARKET
Within the concert area, there is a space where you can purchase official festival merchandising and that of the artists participating in this edition. You will also find a market where you can buy t-shirts from other artists, jewelry, accessories…
DINING AREA
The festival will have a food court with different food options and also options for people with certain intolerances (gluten-free, etc). If you need to bring your own food into the festival, you must accredit it with a medical certificate stating the reason.
CAMPING AREA
The festival does not have a camping area or an area designated for motorhomes or any type of lodging.
CLOAKROOM
The Festival has a cloakroom service where you can leave all those items you need.
ANIMALS
Access to the Festival with any type of animal is not allowed.
We recommend that you use public transport to get to Rock Fest. Below, we explain the different transport options you can use to reach the Festival:
The metro is the best option to get to Rock Fest. If you decide to come by metro, you have two options:
- Line 9 – Can Zam: This is the closest stop, just a few meters from the venue.
- Line 1 – Santa Coloma: This stop is a 10-minute walk from the venue.
Numerous Can Zam bus lines will be reinforced during the Festival, especially at night. Service frequency will be increased. The Nightbus lines connecting Santa Coloma with Barcelona are as follows:
- N6 – Santa Coloma (Les Oliveres) – Roquetes – Pl. Catalunya
Closest stop: Parc Europa with Av. Francesc Macià - N8 – Santa Coloma (Can Franquesa) – Pl. Catalunya – Can Caralleu
Closest stop: Parc Europa with C/ Balears - N9 – Tiana – Montgat – Badalona – Santa Coloma – Pl. Catalunya – Pg. Colom
Closest stop: Plaça de la Vila (next to the L1 Metro exit – Santa Coloma)
Additionally, it will reinforce direct connections with Barcelona through Shuttle Buses. This service will connect Av. Pallaresa (Santa Coloma) to Plaça Catalunya (Barcelona). The estimated interval between reinforcement shuttle vehicles will be approximately 10-15 minutes, depending on passenger volume and existing demand.
The shuttle buses will only make three stops during their route: Plaça de les Glòries, Plaça Tetuan, and Plaça de Catalunya. Only passenger drop-offs will be allowed.
Santa Coloma de Gramenet does not have a local train service, but you can reach Can Zam by train. The nearest train station to Santa Coloma is Barcelona – Sant Andreu. From there, you can take Metro Line 1 (L1) at Sant Andreu station, which will take you directly to Santa Coloma in just over 8 minutes.
We recommend that you avoid using a private vehicle whenever possible, but if this is your means of transport, you should consider that:
- The best access to the Can Zam venue by road is Exit 19 of the Ronda de Dalt (B-20) or from the municipality of Montcada i Reixach via the BV5001.
- Due to the large number of attendees, traffic jams may occur on the access roads to the city, especially in the evening and night.
- Carpooling is recommended to reduce the number of cars and facilitate traffic flow.
- Always follow the instructions of the Local Police officers and respect the temporary signs installed for the event.
During Rock Fest, the municipal parking lots of GRAMEPARK will offer special rates for attendees. Below are the locations and prices of the available rotation parking in the city:
- Parking Gramepark Plaça de la Vila – Price for 24 hours: €7.50
Address: Plaça de la Vila s/n
- Parking Gramepark Rambla de Sant Sebastià – Price for 24 hours: €7.50
Address: Rambla Sant Sebastià (C/ Marina and C/ Sant Silvestre)
- Parking Gramepark Mercat del Fondo – Price for 24 hours: €5.50
Address: c. Mossen Jacint Verdaguer, 126
- Parking Gramepark Metro Fondo – Price for 24 hours: €5.50
Address: Rambla del Fondo 23-25 bis
Take advantage of these special rates and park your vehicle comfortably and safely during the event. Parking in unauthorized areas, especially forest paths, is strictly prohibited.
A special taxi rank will be installed at Avinguda Pallaresa and Av during the Rock Fest. Francesc Macià to provide service once the concerts are over. The stop will operate between 23:00 and 5:00 hours from the night of July 5 until the night of July 7. During the hours when the provisional stop is not operating, the permanent stop for cabs at the Hotel IBIS (Av. Pallaresa with Av. Puig Castellar) will be operational.
For attendees who decide to use the VTC service, it is recommended that they activate the service outside the Festival’s influence zone, as there may be traffic restrictions and access to these vehicles may not be allowed in the area.
