faq
3 day passes and tickets
Three-day passes and single-day tickets for Barcelona Rock Fest (hereinafter referred to as "the festival") are available through the official website of Barcelona Rock Fest barcelonarockfest.com via the management of software and applications by Magneticket.
Only tickets purchased through the official sales channels (festival's official website) will be valid. The organization does not guarantee the authenticity of tickets not acquired at the official sales points or on secondary sales platforms.
Tickets can be brought in printed form or on mobile.
Tickets are NOT nominative.
Access wristbands
Tickets and passes will be exchanged for wristbands. The wristband will grant you the right to enter and exit the venue as you please. Any damaged ticket or wristband will authorize the organization to deny access to the venue. The wristbands are personal and non-transferable.
It is mandatory to wear the wristband during the festival days and show it to enter the venue and upon request by the organization's staff.
Keep your wristband so that the organization's staff can identify it. Do not remove it under any circumstances as no wristband will be replaced. In case of deterioration or loss, the right of access to the festival will be lost.
Holders of single-day tickets can place their wristbands on the day for which they have their ticket.
Wristbands cannot be collected on behalf of other people, as they must be placed by the organization.
Tickets at the box office
Tickets will be available on the online platform until the beginning of the festival. After this time, they can only be purchased at the festival box office, where they will cost slightly more.
Schedules
The schedule for the festival will be published soon on the official website and on its social media.
Access for minors
Entry is allowed for minors under 16 years old as long as they are accompanied by a parent or legal guardian, who must be responsible for the minor throughout the Festival and will have to complete and submit a Responsible Declaration at the ticket offices set up for this purpose. The responsible declaration can be brought already completed after downloading it from this link
If the responsible adult accompanying the minor is not the parent/guardian, it will be necessary to present along with the Responsible Declaration an authorization from the parents or guardians along with a photocopy of their ID.
Do not forget to bring the documentation of the adult and the minor (minor's ID and/or Family Book). Documentation of the minor will be essential to be able to access the venue.
Due to the volume of the music, the festival organization recommends that minors attending the festival do so with the necessary hearing protection (earplugs, headphones…). The organization is not responsible for any damage that minors may suffer.
Payments at the festival
At the festival, you can pay with cash and credit card.
Reduced mobility
The festival organization has provided facilities for people who require special attention and wish to attend the event. In the performance area, you will find a designated area to watch the concerts with assistance staff and you will have access to restrooms.
To access this area, it will be necessary to present along with the ticket sufficient official documentation that accredits the special mobility conditions for which the "Reduced Mobility Ticket" was purchased. Companions of people with reduced mobility should buy the "Companion Ticket" and will be located in a space close to their companion.
Medical services
The Festival provides medical assistance points for the public. Do not hesitate to visit them if you need their help.
Dangerous and prohibited items
Entry to the festival is prohibited with any type of object that is considered dangerous. Specifically, the following items will not be allowed:
- Glass containers or cans.
- Sharp objects.
- Cutting objects or any type of weapon or object that can be used as such.
- Beach chairs, umbrellas, hammocks.
- Aerosols.
- Bicycles, roller skates, skateboards, motorcycle helmets.
- Bottles, flasks, water bottles.
- Any drink other than water without a cap, maximum 50 cl.
- Fireworks, flares, firecrackers.
- Selfie sticks.
- Tripods.
- Laser pointers, flashlights.
- Professional photo and/or video cameras.
- Large backpacks.
- Suitcases.
- Musical instruments.
- Illegal drugs.
Water
You can enter the festival with water bottles up to 50cl without a cap. There are water points within the festival grounds.
Sun protection
It is recommended to bring adequate sun protection for use during the course of the festival. It must be in a small (travel-sized) container and aerosols are NOT allowed.
Lost items
All items found during the course of the festival will be deposited at the Festival's lost and found. If you find any items, we would appreciate it if you could turn them in at the lost and found. Once the festival is over, they will be transferred to the Local Police of Santa Coloma de Gramenet.
Parking
In the 'How to get there' section, you will find all the information related to parking.
Official merchandising and market
Within the concert area, there is a space where you can purchase official festival merchandising and that of the artists participating in this edition. You will also find a market where you can buy t-shirts from other artists, jewelry, accessories…
Dining area
The festival will have a food court with different food options and also options for people with certain intolerances (gluten-free, etc). If you need to bring your own food into the festival, you must accredit it with a medical certificate stating the reason.
Camping area
The festival does not have a camping area or an area designated for motorhomes or any type of lodging.
Cloakroom
The Festival has a cloakroom service where you can leave all those items you need.
Animals
Access to the Festival with any type of animal is not allowed.